How to resolve “Unfortunately TouchJet Pond has stopped working”?

If you are getting the pop-up message "Unfortunately Touchjet Pond has stopped working", it could mean that the memory on the Pond is full.

 

We suggest doing a factory reset without backing up the data. You will lose all data and apps on the Pond and will need to re-install the apps from Google Play.

1. Tap on SEE ALL SETTINGS

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2. Scroll down and tap on Backup & Reset

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3.  Tap on Factory data reset

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4. Check Erase SD/TF card and tap on Reset device

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This should restore your Pond to its factory settings. 

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